Client Area Overview

The client area in EasyDCIM is a dedicated interface designed for your customers. It provides access to assigned services, device control panels and usage reports. The interface is clean, intuitive, and focused on empowering clients to manage their services without administrator intervention.

Services

The Services section in the cient area displays a complete list of infrastructure services assigned to the client account. It is the central hub for managing and monitoring all active and historical services such as servers, colocation units, and related resources. The list view includes service details like name, type, activation status, and creation date, with direct access to each service panel.

Subsections:

  • Server Services – Dedicated server instances assigned to the client. Each entry links to a service panel with details such as IP addresses, system status, usage statistics, and available actions (e.g., reboot, power off).
  • Colocation Services – Colocation service instances assigned to the client. The service detail view includes rack assignments, power usage and physical asset information.

Client Area Overview - EasyDCIM Documentation

Service Summary

Each assigned service has a dedicated summary view that displays technical details, resource usage, and available actions tailored to the service type.

Server

This view provides a full summary of a selected server service assigned to the client. It consolidates key technical and operational data, enabling the user to monitor, control, and manage the server directly from the client panel.

  • Device Details – Shows essential server information:

    • IP address, hostname, current status (e.g. Running)
    • Operating system, kernel version
    • Physical location in the data center (rack, position)
    • Model, label, and uptime

  • Service Controls – Action buttons for direct control:

    • Boot, Reboot, BMC Cold Reset, Shutdown

  • Bandwidth Usage – Displays total, inbound, and outbound traffic for a selected time interval.

  • Graphs – This subsection provides historical performance graphs for the selected server. It helps clients visually monitor usage, performance, and responsiveness of their hardware.

    • Aggregate Traffic
    • Average Loads for Device
    • Ping Response
    • Status

  • KVM Console Access – Remote console functionality for out-of-band server management:

    • noVNC Console – Web-based KVM session
    • Launch Console – Direct connection via remote access tool (e.g., Dell iDRAC, HP iLO)

  • IP Address Management – Lists all IP addresses assigned to the server, both IPv4 and IPv6, including primary and secondary entries.

  • OS Installation – Option to reinstall the operating system using predefined OS templates.

  • DNS Management – Reverse DNS configuration for assigned IPs.

Client Area Overview - EasyDCIM Documentation

Colocation

This view summarizes the client’s assigned colocation service. It presents location and rack data, interface-level traffic reports, power usage statistics, and network information relevant to colocated hardware. Although these services don’t provide direct server control like reboot options, they offer full visibility into resource usage.

  • Device Details – Identifies the physical characteristics of the colocation unit:

    • Service model and label (e.g., Colocation 4U)
    • Rack location and position
    • Service description

  • Bandwidth Usage – Displays total inbound, outbound, and combined traffic for the defined time interval. This helps clients assess network utilization over time.

  • Power Usage – Tracks electrical consumption across multiple timeframes:

    • Average Daily Usage
    • Average Weekly Usage
    • Average Monthly Usage
    • Previous Month Average Usage

  • IP Address Management – Displays the IP address assignments linked to the colocation unit.

  • Power Usage Statistics - Presents detailed consumption data across multiple time periods:

    • Average Daily Usage – Mean amperage used in the past 24 hours
    • Average Weekly Usage – Seven-day consumption average
    • Average Monthly Usage – Thirty-day average draw
    • Previous Month Average Usage – Monthly average

  • Outlets - Displays all power outlets assigned to the client’s colocation unit. Each outlet is monitored for its state (on/off), status, and device assignment.

  • DNS Management – Reverse DNS control for assigned IPs

Client Area Overview - EasyDCIM Documentation

My Account

The My Account section allows the logged-in client to manage basic profile settings and preferences. It is designed to provide quick access to key personal configuration options without needing administrative support.

  • Email Address – Displays the user’s current account email address (non-editable).
  • Change Password – Opens a secure prompt to set a new password for the account.
  • Language – Dropdown menu to select the preferred language for the client interface.
  • Timezone – Allows clients to define the timezone in which system dates and timestamps will be displayed.